Lead times: there is usually approximately a 4 week lead time before items are dispatched for delivery. This is because all of our products are handmade with utmost care and ceramics is a lengthy, involved process. This lead time includes any customisations you might request.
Hand-lettering: if you would like custom hand-lettering, please select in the dropdowns above and then enter in the order notes (on the cart screen).
Colour: if you'd like us to use colour, in the typography or elsewhere, please contact us to make a special request.
Special design requests: if you'd like to request a design different to those pictured, please contact us to make a special request.
What our customers say
"Our beautiful plate will serve many a special meal to our darling boy, thank you so much." - Nicole
Create a special heirloom gift for yourself or a loved one with this hand-lettered fully customisable plate.
Is this plate foodsafe?
Yes, it is!
The brilliantly talented @maryellenskye
Any other questions?
- Lead Time
- About Calico Ceramics
- Shipping & Collection
- Refund/Returns Policy
- Bespoke Orders
- Customer Reviews
- In the Press
- Subscribe to Our Newsletter
- Cape Town Pottery Workshops
Shipping of made-to-order items: unless specified, all of our products are made-to-order. Unless a product is in stock, our lead time before dispatch is approximately four weeks. This is because all of our products are handmade and hand-painted.
Shipping of in-stock items: if you order an in-stock item, unless otherwise communicated, it will be dispatched for delivery within one business day following order confirmation.
We are a Cape Town based ceramics studio specialising in creating adorable custom ceramics to celebrate the people and occasions that matter to you most!
Every single one of our products is lovingly handmade using stoneware clay and hand-painted using only the finest materials.
We particularly enjoy bringing your vision to life and we are always happy to fulfil your wishes for bespoke orders. Please send us an email if you'd like to chat.
How do you ship?
We utilise a couple of reputable door-to-door courier services for delivery in South Africa. A quote for international shipping to your location will be provided on request.
How much does shipping cost?
We offer free 48 - 96 hour* shipping in South Africa (to your door) for orders of R1,000 and over. Otherwise, standard delivery (48 - 96 hours) is R80 and overnight courier is R120.
*Please note: this delivery time is once your order has been produced and is ready to ship. There is a production lead time of approximately four weeks, unless otherwise specified.
Can I collect my order?
Unfortunatley, we no longer offer order collection.
Do you ship overseas?
We do on special request - please contact us if you'd like to chat. International delivery times and costs will vary.
Are payments secure?
Yes, all payments on our store are securely processed by PayFast.
You can pay using credit card, cheque card or EFT.
What is your refund/returns policy?
We try our best to package our ceramics as safely as possible, but in the unfortunate event that there is a breakage during transit, we will endeavour to either fix the item for you, or, if necessary, replace it. Should your order be damaged, we require that you please contact us, via email, within three days of arrival. Returns and refunds will not be issued for any other reason. We reserve the right to issue refunds on the basis of breakages at our discretion.
Please note: should you wish to return any item, the cost of shipping it back to us will be to your account.
Have other questions?
Check our FAQ's.
You'll find customer reviews here. :)
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We're so excited to welcome you to our brand new pottery workshops held in Cape Town! To find out more, click here.